Responsible Business

We are a responsible business, we do the right thing

Join us in our continued journey to achieve a business model of Responsible Business encouraging social responsibility, environmental protection and savvy economic strategies. Our plan is to engage in projects designed to increase our social and ecological consciousness while maintaining the level of luxury and comfort our customers demand.


This is an IHG® Green Engage Hotel

Green Engage is IHG’s innovative sustainability effort based on an advanced online tool which measures the day-to-day environmental impact of participating IHG hotels. This online system monitors energy, water and waste usage of our Hotel while providing recommended actions to improve the property’s energy conservation and carbon footprint score. IHG created Green Engage to ensure that our hotels are designed, built and run for optimal sustainability.

Community involvement

IHG Academy

IHG Academy  program of InterContinental Hotels Groups provides local people with skills development and employment opportunities in one of the world’s largest hotel companies.

IHG Academy at the InterContinental San Juan operates in partnership with local education providers, and includes a work experience placement, giving our participants skills and real experience of working in a hotel improving their chances of finding a job in the hotel sector and in many cases, secure a job in an IHG Hotel.

For more information about the program please visit

Shelter in a Storm

IHG® Shelter in a Storm is our disaster relief programme.  IHG Shelter in a Storm guides our IHG hotels through the best way to respond when disaster strikes.

A key element of our disaster response is the IHG®Shelter Fund which is built up by fundraising activities in our hotels and corporate offices throughout the year. As a result, we can release money from the IHG Shelter Fund at a moment’s notice.

For more information about the program please visit

Villa Encantada Home

The InterContinental San Juan and its employees have joined the cause of a local home for children and teenagers with special needs  by providing economic support and participate in volunteer activities.

Make a Wish Puerto Rico

The InterContinental San Juan have joined the cause of Make a Wish Puerto Rico by creating an alliance to support their mission of ” granting the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.”